FAQ

Will the gift I order look like the picture?

Pre-curated gift boxes and baskets will include everything shown in the photo! The only difference will be from item swaps and customization. If it happens that  we run out of a product we will immediately inform you and will replace that item with one of equal or greater value.

Do you offer local deliveries?

We are proud to offer FREE local deliveries within all of Surrey.  All local orders can be delivered within 2 - 3 business days. 

We provide delivery outside of this area for an additional cost. 

Free delivery for order $150 within local areas

    Are there discounts for buying in bulk?

    We provide gifts for corporates events, weddings, and many other occasions! We offer discounts for buying bulk. For more information, please email us at olliegiftbox@gmail.com 

    What is your Alcohol Policy 

    • Alcohol may be added to a gift basket and box if the gift basket is to be delivered within British Columbia. 
    • We are not permitted to store or stock-pile alcohol on our premises. 
    • Keep in mind that all gift boxes containing alcohol will require a signature and proof of age from recipient. The legal drinking age in British Columbia is 19 years old. Gift boxes containing alcohol will not be sold or delivered to anyone under the age of 19. 

    What is your Return Policy

    All sales are final sale. We do not accept returns, exchange and cancellations. However, if there is any issue with your gifts, please let us know and we will do our best to resolve the issue.

    I have another question. How can I contact you? 

    You can reach us at olliegiftbox@gmail.com or by phone at 778-386-4288.